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5 Features to Look for in a Crypto Custody Provider

February 07, 2025

Blog

As digital assets become a larger part of institutional portfolios, crypto custody has evolved beyond simple storage. For exchanges, asset managers, and payment service providers, a robust custody solution is essential to operating at scale while managing risk, ensuring compliance, and safeguarding assets in an industry still fraught with volatility.

The rise of tokenized assets, the entrance of major financial players, and shifting regulatory frameworks are reshaping the digital asset landscape. The U.S. SEC’s decision to allow banks to hold cryptocurrencies represents a seismic shift in institutional crypto adoption. However, the $8 billion collapse of FTX in 2022 due to mismanagement of client funds and lack of oversight proved that custody failures can be catastrophic.

The question is no longer just who can store assets—it’s who can provide security, regulatory clarity, and operational efficiency in an unpredictable market. To ensure long-term stability and resilience, institutions must evaluate custody providers based on five key features.

Security is the most critical aspect of digital asset custody. Without a proven security architecture, institutions risk hacks, fraud, and operational failures—all of which can lead to irreparable financial losses.

The Rising Threat of Cyberattacks and Internal Failures

The crypto industry is under constant attack. The rise of multi-billion-dollar exchange hacks, smart contract vulnerabilities, and insider fraud underscores the importance of a multi-layered security approach. Cybercriminals target multi-chain protocols, cross-chain bridges, and wallet infrastructures, while internal mismanagement—like that seen at FTX—can be just as damaging as external hacks.

A secure custody provider must go beyond basic security features, integrating:

  • Multi-Party Computation (MPC) wallets, eliminating single points of failure in private key management​.

  • A tiered storage architecture, balancing security and accessibility through a combination of offline and controlled online storage environments.

  • Real-time security monitoring, offering automated anomaly detection and instant response capabilities​.

  • Strict separation of custodial and operational funds, preventing client assets from being misused for trading or lending—a fatal mistake that led to FTX’s downfall​.

The collapse of multiple crypto firms in recent years has proven that security failures can stem not only from hackers but also from internal governance lapses. Institutions must demand transparency and robust security frameworks from their custodians.

2. Compliance: Helping Institutions Navigate Regulatory Challenges

Regulatory adherence in the digital asset space is evolving, and while compliance can be complex, the right custody provider should make it easier. Rather than focusing on third-party audits or proof-of-reserves mechanisms, institutions need practical tools that help them meet compliance requirements without unnecessary operational burdens.

Why Compliance Tools Matter More Than Ever

With AML (Anti-Money Laundering) regulations tightening and transaction monitoring becoming a key requirement for exchanges and financial institutions, custodians must offer built-in tools that help clients detect risks and flag suspicious activity before transactions are processed.

A custody provider should offer:

A More Practical Approach to Compliance

Not all institutions face the same compliance obligations, and a flexible custody provider should offer the tools to help clients meet their own regulatory needs rather than imposing unnecessary constraints. Post-FTX, institutions are prioritizing transparency, security, and risk monitoring—and a custodian that helps automate these processes provides a clear advantage.

Digital assets are evolving, and institutional portfolios are expanding beyond Bitcoin and Ethereum. Tokenized securities, stablecoins, staking products, and multi-chain assets are becoming standard components of institutional investment strategies.

A custodian that cannot support multi-asset storage and interoperability will quickly become a bottleneck. Institutions require a custody provider that can adapt to market innovations, supporting:

With tokenization redefining finance, custodians must be able to handle new asset types and regulatory classifications. Institutions should demand scalable, interoperable custody solutions that can evolve with market needs.

FTX was not hacked. It collapsed because of governance failures. The lack of transaction approval policies, absence of third-party audits, and unchecked internal fund movements made it possible for executives to misuse client assets without oversight.

A trusted custodian must prevent unauthorized asset movements by implementing rigid governance and approval mechanisms:

  • Granular, role-based access controls, ensuring that transactions require multiple layers of approval.

  • MPC-based multi-signature approval flows, eliminating the risk of a single point of failure​.

  • Real-time transaction logs, providing a comprehensive audit trail for transparency and accountability over fund movements.

Had FTX enforced proper governance controls, executives would not have been able to transfer billions in customer funds without oversight. Institutions must ensure that their custodian offers risk frameworks that prevent fraud and internal mismanagement.

For institutions, evaluating total cost of ownership (TCO) in custody is critical—not just in terms of fees, but also in ensuring security, compliance, and operational efficiency. A low-cost solution that lacks robust security measures can expose institutions to significant financial and reputational risks. Instead, institutions should focus on cost efficiency with uncompromising security standards by assessing:

  • Transparent pricing models, eliminating hidden fees and unclear cost structures that lead to unexpected expenses.

  • Operational efficiency through automation, reducing manual overhead with automated security protocols and transaction workflows.

  • Scalable pricing structures, ensuring custody fees remain sustainable as assets under custody grow, without sudden cost spikes.

While cost efficiency is important, security should never be a trade-off. The true cost of custody isn’t just measured in fees—it’s in the strength of security frameworks, regulatory compliance, and the ability to mitigate risks. Institutions should prioritize a custody provider that balances affordability with uncompromising security, ensuring long-term asset protection rather than opting for the cheapest solution at the expense of resilience.

Crypto custody is no longer just about secure storage—it is about risk management, regulatory foresight, and scalability. The right custodian enables institutions to operate in the digital asset economy with confidence.

With institutional adoption at an all-time high, the question isn’t whether institutions need a custodian—it’s whether they are choosing the right one.

Ready to future-proof your custody strategy? Book a demo today.

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